Jacobs Group
Your Experts for Property Management Software Consulting
Welcome
Founded more than 19 years ago, The Jacobs Group has experienced, knowledgeable professionals to serve various real estate industries, including:
- Multifamily
- Commercial
- Asset/Investment Management
- Single Family Homes
- Construction & Development
- Facilities Management
When it comes to getting your property management software up and running quickly, correctly, and cost-effectively, our consultants are industry leaders. We have a deep understanding of several popular softwares, and use this to help you effectively manage your property. Your success is guaranteed when you work with us; we are always willing to go out of our way to ensure your complete satisfaction–just ask any of our clients. Contact our consultants today to find out more about our services.
A Team Ready to Assist You
Your success depends on our professionals being able to effectively and efficiently teach you your system. That is why when you work with us; you will work with consultants with decades of experience and strong backgrounds in property management, accounting, custom programming, and the programs themself.
We have dedicated ourselves to fully understanding all aspects of several leading property management softwares, including their add-on modules so that our team can answer any questions or concerns you might have at any point. Make sure you’re getting the most from your company’s software by working with our talented team.
Full-Service Consulting
You don’t need to bounce between a bunch of different consultants to harness the full power of your property management software; you just need to work with our full-service firm. We work hard to make sure you have everything you need to get the most from your system. Our services include:
- Property Management Software Consulting Services
- Implementation Services
- Help Desk Support
- Software Training Services
- Project Management Services
- Custom Reporting Services
- Business Process / Software Database Review Services
about us
Our Mission, Values and Motto
Our values of honesty, integrity, commitment and delivery are important to us. We are honest and straightforward in all of our dealings with clients, 3rd parties, and our employees.
We are committed to growing our business through embracing technology, developing strong partnerships and by placing the emphasis on providing high levels of customer satisfaction.
Our mission statement is to ensure that we provide the right resources at the right time to maximise our clients’ business potential. We don’t want to be the biggest but we do want to be the best.
As our business continues to grow we work hard to keep these values at the core of our operation. We are a company that values individual excellence and strong teamwork, where people care about each other and share their knowledge.
We strive for excellence and aim to exceed expectations. We work hard to achieve our goals and we encourage our staff to be ambitious. Retaining our competitive edge through constant learning is central to the way we operate and we are always looking to improve our business processes and services.
Our Motto is : Client Focused. Results Driven.
our services
What we bring to you
Training
Our experienced trainers can provide training on the Property Management software and any ancillary modules that are perfect for your company. We can provide either on-site or web-based remote training. Unlike some other consultants, we do not charge travel time for on-site training. We prepare a training agenda and can provide a customized policies and procedures manual in MS Word or PDF format. If requested, we can also record web-based trainings so you can refer to them later and/or train new staff. We either provide a train-the-trainer style approach where we train someone on the project team or training department, and they will then train the end-users or we can train all the end users.
Data Conversion
The Jacobs Group utilizes several different methods to electronically convert property and financial data. For property, unit and resident types of data, we can use our SQL import scripts or utilize import capability of the property management software. For trial balance, transactions and budget data, we can import data or train clients to import themselves. We can also assist clients with the import and proper setup of new properties they acquire after they are fully up and running.
Custom Reporting
Each Property Management Software has several different custom reporting options and technologies. We can either provide training on the use of these tools or create the custom reports. With an initial custom report request, we first advise you if there is a similar report within your system which you may not be aware of. If not, we try to leverage our extensive custom reports library to keep the cost as low as possible.
Property Management Software Tech Support
The Jacobs Group provides fast, experienced technical support – and this sets us apart from others. If we can provide a quick answer in 5 minutes because we know the answer right away based on our many years of experience, we feel it’s better than other sources who need to ‘look-into-it’, ‘check-with-their-manager’, and get back to you days later. Our experience and pro-active support service results in cost savings for clients in addition to getting results much faster